Case Study

Annual Performance Review & Appraisal System for a Leading FMCG Beverages Company

Client Overview

  • Industry: FMCG (Beverages)

  • Location: Pune (with remote sales teams)

  • Employees: 120 (80 in sales)

Challenge

The company faced inconsistent performance evaluations, especially among remote sales teams, leading to disengagement and misaligned goals.

Solution

me-HR developed a customized annual performance review and appraisal system to standardize evaluations and align individual goals with company objectives.

Objectives

  • Standardize performance evaluations across regions

  • Boost employee engagement and motivation

  • Align individual goals with company-wide objectives

Our Approach

  1. Needs Assessment: Engaged sales leaders to define pain points and key performance indicators (KPIs).

  2. Framework Development: Created a structured review process, incorporating self-assessments, peer reviews, and manager feedback.

  3. Technology Implementation: Introduced a user-friendly digital platform to track performance and feedback.

  4. Pilot & Rollout: Tested the system in select regions before company-wide implementation.

Results

  • 40% Increase in employee engagement

  • 60% Reduction in rating inconsistencies

  • 92% Goal Alignment across sales teams

  • 50% Increase in feedback frequency

Conclusion

The tailored performance review system transformed the company’s evaluation process, enhancing engagement, transparency, and goal alignment for the remote sales teams.

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