Streamlining Performance Reviews for a Leading FMCG Group

Client Overview

• Industry: FMCG

• Location: Global, with regional offices in Pune

• Employees: 1,000-2,000

Challenge

The client faced outdated, manual performance review processes that resulted in inconsistencies, rating biases, and employee disengagement. HR teams struggled with administrative overload, and employees lacked clear feedback pathways, leading to dissatisfaction.

Solution

me-HR implemented a fully integrated annual performance review and appraisal system by leveraging the client’s existing HRMS. This solution automated and standardized evaluations, fostered a culture of continuous feedback, and improved data analytics for informed decision-making.

Objectives

• Automate and standardize performance reviews to ensure consistency

• Foster a culture of continuous, meaningful feedback

• Streamline processes using the HRMS for greater efficiency

• Leverage data-driven insights to enhance talent management

Our Approach

1. Needs Assessment: Collaborated with key stakeholders to identify gaps, challenges, and areas for improvement.

2. Performance Framework Development: Designed a standardized review process integrated with the existing HRMS to ensure uniformity.

3. Training & Pilot Implementation: Provided in-depth training to HR staff and managers, followed by a phased pilot rollout to refine the system.

4. Full Rollout & Continuous Improvement: Deployed the system company-wide with ongoing feedback mechanisms to ensure continuous optimization.

Results

• 50% Reduction in Administrative Time

• 70% Decrease in Rating Inconsistencies

• 45% Increase in Employee Engagement

• Enhanced Analytics

Conclusion

The integration of the HRMS-powered performance review system transformed the client’s approach to performance management. It significantly improved efficiency, ensured consistent evaluations, enhanced employee engagement, and empowered leadership with data-driven insights for future planning. This initiative positioned the client as a forward-thinking organization committed to continuous improvement and employee development.